Announcement
Classic, minimalist and timeless, each piece of jewellery at SHAZOEY is lovingly designed and handmade in our little studio in Sydney, Australia ✨
All Australian orders ship via Parcel Post which is 2-7 business days delivery*
If you require Express 1-2 business day delivery*, please upgrade at checkout (Available Australia-wide only.)
All International orders ship via Australia Post, which has a suggested timeframe of 3-10 business days delivery* and includes tracking.
(*For most major city locations, depending on your location it may take longer. Please also account for any unexpected weather conditions, customs, the busy holiday season etc. which can lead to delays)
Please note this is on top of our processing times (3-5 business days).
✨ If you need your order before a certain date, please contact us in advance so that we can try our best to accommodate! Feel free to reach out if you have any questions. Thank you for dropping by!
| Our website for the full collection: www.shazoey.com |
| INSTAGRAM | https://www.instagram.com/shazoeyjewels
| FACEBOOK | www.facebook.com/shazoeyjewels
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Reviews
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jogielastroh on Oct 14, 2023
5 out of 5 starsBeautiful necklace for my daughter
Sharon responded on Oct 18, 2023
Thank you, I'm so glad to hear!
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jogielastroh on Oct 14, 2023
5 out of 5 starsMy daughter loved it! She just moved to Australia, so it was fun to find the shop and be able to have it delivered to her there.
Sharon responded on Oct 18, 2023
Thank you so much for your lovely review!
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Abbie on Oct 5, 2023
5 out of 5 starsI ordered custom bracelets and these did not disappoint! Communication was very efficient and they were exactly what I asked for if not better! They were absolutely beautiful and they came in a timely manner! I am so happy! Thank you!
Sharon responded on Oct 9, 2023
I'm so happy to hear Abbie, thank you!
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Claire on Nov 15, 2022
5 out of 5 starsWe ordered something custom for a birthday, and Sharon was so helpful! It arrived really quickly, and looks absolutely amazing. Thank you so much!
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Mary on Apr 28, 2022
5 out of 5 starsBeautiful quality item. I am glad I did a lot of looking on Etsy for this gold star necklace and it delivered on my expectations. It stood out online as being better quality and that has turned out to be true. Delighted with this lovely piece.
About SHAZOEY
SHAZOEY | how the label began
Shop members
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Sharon
Owner, Designer, Maker
Jewellery Designer, Maker & Owner of SHAZOEY
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
Please contact me for more information.
Care instructions
A care card will be included with each order.
Properly storing and caring for your SHAZOEY jewellery will prolong the life and lustre of your pieces.
Dust, pollution, cosmetics and perfumes will cloud the brilliance of a gemstone and dull the surface of your jewellery.
Jewellery should always be removed prior exercising, swimming, showering, and sleeping. After wearing, give your jewellery a gentle wipe using the cloth provided and store in the pouch when not in use. This will help keep your jewellery looking new.
Gift wrapping and packaging
All SHAZOEY jewellery pieces are lovingly handcrafted with care, presented in original SHAZOEY packaging, and comes with a care card. They are then packed safely to ensure a safe transit to your door.
If you have made multiple purchases and would like them packaged separately, I am more than happy to do so - please let me know at checkout or send me a message.
Also, handwritten notes are free of charge with any gift purchase. Please leave me your message at checkout. Alternatively I can send a blank card for you to fill out instead.
Unclaimed parcels
In the case of unclaimed parcels, each piece of jewellery will incur a $10 fee (if unwanted) and non-refundable postage. This is in relation to the handmade nature of my items, so it would be great if you could please keep this in mind prior to your purchase. Feel free to contact me if you have any questions or if I can help in any way!
Returns/refunds for change of mind?
Please keep in mind that SHAZOEY jewellery is completely handmade, and there may be slight variations in the hammering and stamping of gold and silver. Also due to the raw and one-of-a-kind nature of gemstones, what you receive may differ slightly from what is photographed.
All necklaces, bracelets and rings are handmade to order, so exchanges, returns and refunds are not offered simply for a change of mind, so please choose carefully and keep this in mind prior purchasing. Due to hygiene reasons, we do not offer returns/refunds for earrings, unless faulty.
If you have any questions, feel free to contact me.
Returning damaged/faulty items
If you are not 100% satisfied with your SHAZOEY order, or if your order arrived damaged/faulty, please contact us within 3 days of receiving your item as we will try our best to resolve any issues that there may be. We are here to help!
Should you wish to return your item, please make sure it is packaged carefully to reduce damage during re-post, and ship back within 7 days after receiving your parcel. We will be happy to offer a full refund minus shipping costs.
Returns must be in original, unworn condition and in same signature gift box as was received. Buyer is responsible for return shipping costs unless faulty.
All SHAZOEY pieces have been designed and crafted to the highest standard, but daily wear and tear is inevitable.
Seller details
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